From October 2017 we will be taking deposits for hair colour clients who have booked in salon and for all services booked online.
When booking an appointment, a percentage will be taken to secure the booking. This sum is non-refundable if your appointment is cancelled within 48 hours of the appointment. The money will sit on your personal file and will come off the bill total when paying for your finished service.
This change is necessary because we have experienced a high number of last minute cancellations and no-shows. We would, however, like to thank all our regular clients who are always on time and keep their appointments. Unfortunately, our booking system and procedures require us to apply this change to everyone.
Thank you for your continued cooperation and support.