Following your purchase of the session, we will be in touch to agree a suitable date & time. For your session we use the free video calling service Zoom, you can download this app from their website HERE.
Before your call, please seat yourself in good light in a quiet room to best allow for a clear conversation where Kay can clearly see your head and hair. It will be a relaxed conversation as Kay gathers information about your health, diet, stress levels and overall state of affairs of your life.
This will give her the information needed to diagnose what might be happening with your hair and advise a treatment route. After the call, you’ll receive this information in an email with any links that will help you achieve the treatment agreed upon.